Kineret
30. September 2023
The moment we arrived to the hotel we realized that the location is amazing, in the center of everything and was really close to the beach as we wanted.
The staff are really nice, always helped and welcomed us amazingly.
In the moment that we steped into the hotel there was a strong smell of mold.
The check in was efficient and We got our rooms very fast.
When we entered the room it didnt look like the room in the pictures of the hotel.
We had a problem with our shower door, and also the squizer of the shampoo. Also the sheets of one of the beds was dirty.
When we asked to fix the problems in the room and change the sheets we were told that they dont have any workers for now, and just in 2 days it will be done.
We asked to chenge our room, and the room was quite ok, as same at the first room but just in higher floor.
We didn’t enjoyed our stay, the rooms are big but everything feels old and not welcoming.
I wouldn’t stay in this hotel again.
Except frm the prime location and the kind staff the experience was awful.
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